How will I get my GIL PIN?

Answer

See the video demonstration below for step-by-step instructions or follow the steps below.

At the My Account screen:

  1. Enter your institution ID number.
  2. Enter your last name
  3. Click on the Get My Pin link.
  4. A temporary PIN will be immediately emailed to you.
  5. Once you have received your temporary PIN, log in to your account
  6. Change your PIN by clicking on the Change PIN button directly under your name & address in your patron account

NOTE: Using Internet Explorer to change your PIN will cause the browser to hang up for a minute or so while completing the process. Firefox is recommended if possible because it does not have a delay. PIN tips: 5 to 12 alphanumeric characters No special characters PINs should be random and unique letters and digits. Although this may make it harder to remember, your accounts will be better protected. Do not use information for your PIN that could be easily guessed.

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  • Last Updated Jan 07, 2019
  • Views 34
  • Answered By Agnes Muriuki

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